Liza is not happy! Her new conservatory is faulty and the director of the company is visiting her to try and sort out the problem. But all he does is make excuses, then foolishly says shes over exaggerating and wont give her a refund. So he is dragged upstairs and locked in her dungeon. When she returns changed into a PVC clad dominatrix, she tells him that she is good at her job unlike him...and that her job is punishing men just like him. After securing him to her hoists she starts to punish him severely with her favourite singletail whip. She scolds him for what he has done and asks for a refund again. The foolish man says he will need to check if he can allow this, but this only makes the furious Mistress whip him harder. His back is soon a canvas of stripes and she leaves him with a warning that if he does not arrange the refund then he will be back for double the punishment!